Contact Us

Partner with iMortgage Services

Customer Solutions Team

Dedicated to providing prompt, accurate and courteous service.

You will experience unmatched customer service at iMS. Our team of knowledgeable and attentive individuals respond to urgent requests and immediate needs while understanding your unique requirements and expectations — from new order entry to final report delivery, and everything in between. Whether you call or email our Customer Solutions team, you’ll receive the solution you need — the first time, every time.

Facts about our Customer Solutions Team we are proud of:

  • Cross department educated to handle most calls and inquiries
  • Average speed of answer of less than 5 seconds
  • Abandoned call rate of less than 1%
  • Handles a majority of customer related tasks such as customer calls and emails, customer specific reporting, product and invoice delivery, etc.

Hours of Operation: Monday through Friday, 8am to 8pm EST.

Phone: 412-220-7330
Toll free: 888-575-8555

Sales & Marketing Team

Focused on your success.

Our team of Sales professionals have years of expertise and experience in the mortgage industry.  Our team will work with you to assess your business goals and deliver a business solution to drive your success.

To request specific product information contact our Sales team via phone or email. 

Phone: 412-220-7330
Toll free: 888-575-8555

Appraiser Independence Hotline:

Appraisers, to report any violations of appraiser independence, contact iMortgage Services, LLC directly.

Phone: 888-664-6522